Privacy Policy for Smithells Careers

 

Statement

Smithells Careers takes your privacy seriously, as a vital part of providing you with a high quality service, based on best practice.

 We understand the need to safeguard your personal and vocational (career) information and respect your rights under the 1993 Privacy Act (New Zealand). Our Privacy Policy complies with the Twelve Principles of Privacy outlined by the Office of the Privacy Commissioner in New Zealand.

This Policy is effective from 16 May 2013

 

Introduction

Smithells Careers (TA & JJ Smithells Ltd) maintains and hosts this website, which is located at the URL smithellscareers.co.nz, is accessible through another URL smithellscareers.com, and links directly to other related websites, smithellsnz.co.nz, smithellsnz.com, firstcareers.co.nz and firstcareers.com. Any reference to ‘we’ or ‘us’ or ‘our’ in this Privacy Policy refers to Smithells Careers.

 

The purpose of this policy

The purpose of this Privacy Policy is to explain how we may gather and use personal and vocational information about you, and how Smithells Careers and First Careers protect your personal and vocational information.

 

Other policies applying to our services

In addition to our Privacy Policy, our Terms & Conditions, Disclaimer and Copyright Information apply to your use of our services. It is important that you are familiar with our Terms & Conditions, Disclaimer and Copyright Information. Please read them in conjunction with this Privacy Policy.

 

Your consent to this Privacy Policy & the other policies

After reading this Privacy Policy and the other policies, and by clicking on the ‘I accept’ button on the bottom of this Policy, you consent to this Policy, the other policies and the collection, safe storage and use of your personal and vocational information by Smithells Careers.

If Smithells Careers decides to update or amend our Privacy Policy, we will do so in this section of our website.

Please check this Privacy Policy each time you visit the Smithells Careers website.

 

Who are we?

  • Smithells Careers is the trading name of TA & JJ Smithells Limited.
  • The first two websites mentioned above are the websites of Smithells Careers.
  • Our postal address is P.O. Box 1539, Hamilton 3240, New Zealand.
  • We can be reached by email at info@smithellscareers.co.nz

 

Visitors to our website

If you are just surfing and/or gathering information from the Smithells Careers website, Smithells Careers will collect and save securely the following information about your visit:

  • the time and date of your visit to the Smithells Careers website
  • the pages you have visited and/or downloaded from this website
  • your domain name (if you have one)
  • your IP address (a number assigned to your internet connection)
  • the operating system your computer uses
  • the web browser and related identifiers your computer uses
  • any search engine you are using

Typically, this information is intended to identify the computer you are using, not you as an individual.

The information is used for statistical purposes and to enhance the managing of the Smithells Careers computer system and website.

 

Gathering your personal information

First Careers (trading as Smithells®NZ) also gathers personal information (on behalf of Smithells Careers) from visitors to the Smithells Careers website who use the link on the website to purchase access to services and products, including online access to the Smithells®NZ Career Planning Questionnaires or Update Questionnaires on the Smithells®NZ websites, www.smithells.co.nz or www.smithells.com.

This information includes:

  • Your full name
  • Gender
  • Date of birth,
  • Your email address,
  • Your town/city and country
  • Date of payment for access to the Questionnaires
  • Name, contact number and credit card details of the person paying for that access

This personal information is stored securely in the First Careers database. When personal information is no longer required for the purposes for which it was gathered, it may be deleted.

When visitors to the Smithells Careers website contact Smithells Careers by email to request or confirm an appointment, or to seek information, Smithells Careers will gather or confirm current personal information. 

This information will include the client’s first and family names, gender, date of birth, parent’s name(s), the client’s email address and where necessary, the client’s parents’ email address, the client’s current street and mailing address, town/city and country.

By collecting this information, Smithells Careers is able to:

  • Respond to any questions or feedback from you
  • Understand your service requirements
  • Reply to your request or confirm an appointment time and date
  • Identify you when you request information or change your details
  • Keep you updated on developments to our services and products

This personal information is stored securely in client files and in the Smithells Careers database, for a period of ten years from the last contact with a client, or ten years from the client’s attaining the age of 21 years, whichever is the later. When personal information is no longer required for the purposes for which it was gathered, it may be deleted or destroyed confidentially.

 

Gathering your vocational information

The other information First Careers (trading as Smithells®NZ) gathers from you, on Smithells Careers behalf, is the unique vocational (work-related and learning-related) information you provide in your responses to every section of each of the online Smithells® Career Planning Questionnaires or Update Questionnaires.

Smithells®NZ’ main purpose in gathering your vocational information is to encourage and assist you to begin active career planning.

There are two other important purposes that flow from the gathering of this vocational information.

The first purpose is to generate a Career Planning Data Summary (or Update Summary), with some feedback and ideas, to be emailed to you after completion of the Questionnaires, so you can continue your career planning.

The second purpose is to generate a second copy of your Summary, once you have requested or confirmed a face-to-face appointment with Tim Smithells or Juliana Smithells and given your consent. This second copy is emailed to Tim or Juliana for use in their face-to-face career planning work with you.

This second copy of your Summary, together with a copy of any summary sheets made during face-to-face career planning with you, is held in secure storage by Smithells Careers, following your appointment.

Your electronic vocational information will be held in safe storage in Smithells®NZ research database, so that Smithells®NZ can reproduce your information for statistical purposes, without identifying you or any other individual. 

Smithells Careers will hold electronic records of your appointment time(s) and date(s), your current educational or work situation and your career preferences.
This vocational information is stored securely in client files and in the Smithells Careers database, for a period of ten years from the last contact with a client, or ten years from the client’s attaining the age of 21 year, whichever is the later. 

When vocational information is no longer required for the purposes for which it was gathered, it may be deleted or destroyed confidentially.

 

Other information we gather from you

From time to time, other personal and/or vocational information will be sought from you (and others who have completed either version of the Smithells® Questionnaires online) through online forms, emails, online surveys and evaluations.

Smithells Careers will use this information primarily to improve and enhance their services and to improve the Smithells Careers website.

 

Who sees your information?

First Careers (trading as Smithells®NZ) is the recipient of your electronic personal and vocational information. Smithells®NZ gathers your electronic information and holds it in safe storage for the purposes of the Privacy Act (New Zealand).

Once you have requested or confirmed a face-to-face appointment with Tim Smithells or Juliana Smithells and given your consent, Smithells Careers is sent by email an electronic copy of your Data Summary for use in face-to-face career planning with you.

We also gather a small amount of electronic personal and vocational information from Smithells Careers clients and keep our own electronic records, for the purposes outlined in the sections on gathering information (above).

Your relationship with Smithells Careers is one based on mutual respect, teamwork and trust. Smithells®NZ has no direct control over that relationship. If you have any concerns, please contact Tim or Juliana Smithells in the first instance.

For further advice and suggestions, click on the FAQs (Frequently Asked Questions) menu button on the Smithells®NZ Home Page and read the last two FAQs.

 

How we disclose your information

Smithells Careers will not disclose, divulge or release your personal and/or vocational information to any other person without your agreement, unless required or allowed by law.

 

Storage and security of your information

Smithells Careers takes every reasonable security precaution to make sure that the hard copy of your Summary, and related summary sheets developed during face-to-face planning with you, is kept in secure storage, in Hamilton, New Zealand.

Smithells Careers takes every reasonable security precaution to make sure that the electronic copy of your personal and vocational information is kept in secure storage, in Hamilton, New Zealand.

First Careers takes every reasonable security precaution to make sure that the electronic copy of your Data Summary provided through the Smithells®NZ website (including your personal and vocational information) is not affected by loss, misuse or alteration, and is stored safely on the servers of their web host company, Macrotech Limited, in Hamilton, New Zealand.

 

How you access your information

If you wish to access or correct any information you have provided through our website, please contact us by email, telephone or fax, or by writing to Smithells Careers at our postal address.

 

What else you need to keep in mind

When you have completed the Smithells® Career Planning Questionnaires or Update Questionnaires online, and requested, confirmed an appointment or preferred not to make an appointment, please log out of the Smithells®NZ website and close your web browser. This is especially important, if you share use of a computer or use a public access computer (for example, in a secondary school, university, polytechnic, TAFE, community college, internet café or library).

By logging out and closing the web browser, you make sure that no one else can gain access to your personal and vocational information and emails to us. Some browsers allow users to “clear private data” before closing down – we recommend that you do this if possible. If you use your own computer, you are responsible for the access to, use and security of that computer, and for the files, folders, emails and web addresses on that computer.

 

Links

The Smithells Careers website www.smithellscareers.co.nz and its linked website www.smithellscareers.com are both linked directly to the Smithells®NZ websites www.smithellsnz.co.nz and www.smithellsnz.com. Other external websites that are linked to or from the Smithells Careers or First Careers websites are generally not under the control or responsibility of Smithells Careers or First Careers (New Zealand) Limited and you are advised to read their privacy statements.

 

Intellectual property & jurisdiction

Under license from the Bornholm Trust, First Careers (NZ) Limited has the authority to manage the use of the intellectual property on the Smithells®NZ websites, www.smithellsnz.co.nz and www.smithellsnz.com. The exceptions to the above statement are the materials copyrighted by Smithells Careers on its two websites listed in the paragraph immediately above this one, with the heading ‘Links’.

Everything on the Smithells Careers website is copyrighted unless otherwise noted. Smithells Careers welcomes your visiting our site and using it for non-commercial purposes only, providing you do not alter, copy or remove any material, including but not limited to a copyright work or trade mark.

This website is governed by, and is to be understood and interpreted in accordance with the laws of New Zealand.

 

Changes to this policy

Smithells Careers reserves the right to modify and amend its Privacy Policy at any time, and for any reason without actively notifying our customers.

If there were to be any substantial changes to Smithells Careers’ management of clients’ personal and/or vocational information, clients will receive an electronic mail out.